General Manager, People Strategy and Solutions
“I’m very analytical by nature. Early in my career I was drawn to IT… but after moving into IT training, I quickly learned that people are much more complex than technology. I was hooked.
Understanding the people problems in a business and working through those problems is very rewarding. It serves my analytical side and it is what gets me out of bed every day.”
Richard has been part of the ChandlerWoods team of HR consultants since 2018. He comes from a corporate and government background… and he has seen people and businesses suffer from poor strategic decisions. Working at ChandlerWoods allows him to be part of the solution and make a difference.
“Quite often, people decisions in a business are made because of a political or financial agenda, which doesn’t necessarily meet the right outcome. When you make quality, strategic decisions that look at people as a business asset, you make better decisions. We see that with our clients, time and time again.
Melissa is very much focused on what’s best for the client and their people. We work in an open and honest environment where we can all speak our minds and look at things without any filters on.”
“When I work with a client, I could be doing anything from assessments and surveys to interviews with people about the nature of the business. Ultimately, all of this is so I can understand where the rub points are, so we can provide support from a people perspective.
Without a clear picture of the current state, we can’t build best practice solutions that are tailored to the client’s needs. Those solutions can vary from coaching, to team building, facilitation and general consulting… whatever it is that will position that business for growth and the outcomes they are looking for.”
Richard loves the variety of his work… and seeing our clients’ success.
“When we start working with our clients, there is usually a high degree of uncertainty. It is always something different and that really interests me. I can help the client put solutions in place so they can achieve their desired outcome.
The work we do has a dramatic impact on our clients’ businesses. We are able to address a number of their key concerns and give them innovative ways to approach the situation. The results and benefits they gain from that are always very clear, which is highly rewarding.”
Richard is an active skier and a keen kayaker. He loves the ocean and the mountains. But really, when he isn’t at work, Richard is passionate about giving back to the community.
“I’m very much into volunteering. I belong to the local surf lifesaving club and also offer my time as a career mentor for people who otherwise wouldn’t have the opportunity to get that kind of advice. I want to give back to the community as much as being an active part of it.”